Returns & Exchanges
We want you to love your skin and your products; if you are not completely satisfied with your purchase, we offer a 30-day return window for a full refund or exchange. Please ensure items are returned in their original packaging to maintain our commitment to sustainable beauty practices.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place the products in their original box or a similar eco-friendly mailer, ensuring all caps are tightly sealed to prevent leaks.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.